Information Technology Service's Forms
Electronic Forms require login using ETSU username and password.
ETSU Access Forms
Forms require login using ETSU username and password.
- Regular full-time employees may use this to renew a departmental account, guest account, vendor account or shared mailbox that is assigned to them.
- Accounts are eligible for renewal within 60 days of expiration.
Desire2Learn Account Request (Portal)
- Employee request for Desire2Learn login account to provide access to ETSU staff member or university guest.
- Faculty access processes automatically through Banner.
Departmental Account Request (Portal)
- Employee request for an ETSU departmental account.
- Requires annual renewal.
Computer Replacement Form (Web)
- Used by employees to request the scheduled replacement of an ETSU computer that has
been budgeted to an existing position.
- New qualifying positions will have a new computer allocated once the position has been approved. Contact ITS for more information.
Firewall Exemption Request (Portal)
- Used by employees to request firewall exemptions.
- Form requires supervisor and Vice-President or Dean approvals, and possibly a letter of justification.
- Firewall exemptions must be renewed annually.
Guest or Group WiFi Access (Portal)
- Employee request to create WiFi access for a guest or group of similarly named accounts for an event or organization.
- These accounts are intended to be on a temporary basis.
Guest or Vendor Access Request (Portal)
- Employee request to create an ETSU account for a specific guest or vendor.
- Accounts are under the control of the department.
- Accounts must be renewed annually.
- Employee request to create a listserv to allow emails to be sent to large numbers of recipients.
- Requesters have several options to determine how the listserv operates.
REDCap Account Request (Portal)
- Student or employee request to access REDCap data acquisition and survey tool servers. Contact ITS Research Computing Services for more information.
Remote Access / VPN Request (Portal)
- Used by employees to request Remote Desktop access (access to your desktop from off-campus)
or VPN access.
- Form requires supervisor and Vice-President or Dean approvals, and possibly a letter of justification.
- Approvers will receive an email with a link that must be accessed and approved.
Reserved / Static IP Request (Portal)
- Employees request IP Address Reservations and static IP addresses.
- Form requires supervisor and Vice-President or Dean approvals, and possibly a letter of justification.
- IP Reservations and Static IPs must be renewed Annually
S:\ Drive Folder Request (Portal)
- Employee request for to access specific folders or directories located on ETSU's shared S:\ drive. university guest.
Shared Mailbox Request (Portal)
- Employee request for an email account that will be shared by a group of users for a particular department or purpuse.
- Account requester will be listed as the account administrator and will be responsible for the account.
- Accounts must be renewed every two years.
Telecommunications Requisition (Portal)
- Employee request for all Telecommunications services including new phones for new employees.
- Form requires supervisor approval.
- Requester should include index account to be charged and contact information for budget approver.
Username Change Request (Portal)
- Student or employee request to change ETSU username due to a legal name change already made by the Registrar's Office or the Office of Human Resources.
- Previous students may request to convert a Z-account to a new account with the employee naming convention.
- Employee request to convert a student z-account into a standard ETSU account using
the employee naming convention.
Banner Forms:
User Access Request Forms:
Banner Advancement Account Request Form (PDF)
- Used by Advancement Services personnel to request access to Banner Advancement data
and processes.
- Used by Campus departmental staff who monitor the ePrint Gift payment report will
to request access to Foundation indexes.
- Form can be submitted on behalf of an employee by the current supervisor.
- Form requires supervisor, Advancement data custodian, and possibly Finance data custodian approvals.
GoldLink Finance Account Request Form (Web)
- Used by departmental staff who monitor budget information, need access in the eBucs
purchasing system and/or need access to ePrint Finance reports.
- Form can be submitted on behalf of an employee by the current supervisor.
- Form requires supervisor, budget manager, and Finance data custodian approvals.
Banner Financial Aid Account Request Form (Web)
- Used by Financial Aid personnel and some other Administrative office staff to request
access to Banner Financial Aid data and processes.
- Form can be submitted on behalf of an employee by the current supervisor.
- Form requires supervisor and Financial Aid data custodian approvals.
Banner HR Account Request Form (Web)
- Used by Human Resources and Payroll personnel to request access to Banner HR data
and processes.
- Used by departmental staff who monitor the ePrint HR Budget, Labor, and Leave reports
to request access to campus organizations.
- Form can be submitted on behalf of an employee by the current supervisor.
- Form requires supervisor and Human Resources data custodian approvals.
Banner Student Account Request Form (Web)
- Used by Enrollment Services staff and other departmental personnel who require access
to Banner Student data and processes for the purpose of advising, grade entry, course
building, issuing permits, and other student-related functions.
- Form can be submitted on behalf of an employee by the current supervisor.
- Form requires supervisor and Student data custodian approvals.
Other Banner forms:
Administrative Program Request Form (Web)
- Submitted by Banner users in Administrative offices to request ERP programming support
for Banner and Banner-related systems, or web applications.
- Form requires supervisor and Banner data custodian approval(s).
- Used by Administrative users to identify duplicate PIDMs and initiate the record merge process.
Web Technology Services Forms
Keyword and Description Request
- Keywords are the defined topics and ideas related to each page on your site.
- Keywords are the terms that visitors use to search on a specific subject.
- Good keywords = Improved Search Engine Optimization (SEO) [your page shows up higher in search results]
Using this form, you can submit or comment, on new features and product enhancements for future CMS template upgrades.
Redirect/ Shortened URL Requests
Using this form you can request a short URL that when used will be directed to the page destination. This is a great tool for a Marketing Campaign.
Using this form you can request a folder that allows users to log in to view the secure pages and documents.
