Providing accessible content to everyone at ETSU is an ethical imperative, a university policy requirement, and a federal law.
The Center for Teaching Excellence, Academic Technology Services, and Disability Services all offer resources to help faculty and staff make their course materials accessible.
Course materials are any documents, media, or HTML content included in your course through a learning management system or third-party software provider. These materials are directly presented to students in digital format as part of an online or on-ground course. Materials presented in person are NOT subject to digital accessibility requirements.
Digital course materials include but are not limited to: Microsoft 365 files, PDF files, video/audio files, text, images, assignments, and assessments.
Recorded Trainings for Accessibility
- ▶️ Getting Familiar with Digital Accessibility (presented by Disability Services, ATS, CTE)
- ▶️ Creating Accessible Course Resources (presented by ATS)
Guides and Resources
Acrobat Pro is needed in order to check and remediate PDF documents for accessibility. ETSU has purchased an Acrobat license via an ETLA (Enterprise Term License Agreement) or VIP program, you can download the installers from this Adobe Acrobat Download page.
If you have not requested access to Adobe Acrobat Pro, you will need to complete the Adobe request form. You do not need to request access to Adobe Creative Cloud.
- 📖 Creating Accessible Digital Content (full asynchronous course)
- 📄Microsoft Word, Excel & PowerPoint Accessibility Tools
- 📄Adobe Acrobat Pro
- 📄Zoom Accessibility Tools
- 📄Panopto Accessibility Tools
- 📄Accessibility Checklists
- 📄ATS Digital Accessibility Resources
This beginner-level workshop is open to anyone who is utilizing public-facing PDFs and posting them... This workshop will cover the rationale for accessibility, laws and policies, and best practices... The Office of University Marketing and Communications will offer open office hours where staff can... The Office of University Marketing and Communications will offer open office hours where staff can...Upcoming Accessibility TrainingsAll Events
UMC Workshop: Fixing Accessibility Problems in PDFs for Beginners
Tue, Mar 17, 2026 — 2:00PM - 3:00PM
ZOOM
UMC Open Office Hours: Accessibility Remediation for Public-Facing Content
Thu, Mar 19, 2026 — 10:00AM - 11:00AM
ZOOM
UMC Open Office Hours: Accessibility Remediation for Public-Facing Content
Mon, Mar 23, 2026 — 2:00PM - 3:00PM
ZOOM
For questions regarding accessible course materials, reach out to ATS at ats@etsu.edu.
Public-Facing Content Accessibility
Public-facing content is anything on your website that a member of the public can see, read, hear, or interact with — without needing a login or special access. This includes things like your webpages, PDFs, images, videos, audio files, and more. It's the opposite of internal tools, employee portals, or anything behind a password.
The Office of Marketing and Communications (UMC) offers separate training resources for public-facing content accessibility.
Public-facing content accessibility resources
For questions regarding the public-facing content on your website, please submit a Web Support Request Form, which will be directed to the UMC web team.