Financial Systems and Technology

Goldlink Finance & eBucs

Goldlink Finance is being replaced with Voyager.

All purchase orders are issued and approved through eBucs, ETSU's eProcurement system until June 30, 2025. 

eBucs will only be available for submitting receipts unitl June 20, 2025.

Beginning on July 31, the Voyager System will be ETSU's system for HR, Finance, Procurement, and Contracts Management.

• Logging into eBucs

  Your password for signing into eBucs is your ETSU network password, which is the same secure password that you currently use to sign into your ETSU email and Goldlink.
  Login to eBucs Directly

  eBucs can also be accessed directly from Goldlink if you have the Administrative Staff tab available in Goldlink. Open the Administrative Tools drop-down menu and then click eBucs.
  Login into Goldlink

  If you have difficulty signing in with your network password, please contact the ITS Helpdesk.

  For more information, please review the How to Access eBucs user guide.

• Goldlink Finance, ePrint & eBucs User Guides

  • Goldlink Finance Training Guide

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  • Approving in eBucs
  • Approving by Email for eBucs
• Training & Support

  Click the link below for Business and Finance Training Videos:

  https://etsu365.sharepoint.com/sites/ETSUBusinessFinanceTraining/SitePages/Training.aspx

  
  Please contact sealerd@etsu.edu for links to eBucs training videos.

   

TouchNet©

Administers the Marketplace online credit card payment system; including all uStores, point-of-sale devices, and TouchNet Ready Partners. Establishes and maintains all access to the U.Commerce system.

• Popular Marketplace uStores

  Buccaneer Family is one of several ETSU online payment sites designed to make the membership application and payment processes as simple and convenient as possible.

  Center for Appalachian Studies is one of the few ETSU online payment sites primarily used to sell tangible items, such as books, magazines, CDs/DVDs and posters to name a few.

  ETSU Children's Programs is one of the more unique ETSU online payment sites, it's sole purpose is to collect tuition payments from parents across two different programs. However, this site is designed to allow parents to enter the amount they wish to pay as each child typically requires a payment of a different amount.

  Graduate School Application Fee Payment is a rather simple ETSU online payment site that processes a large amount of transactions throughout the year simply for fee collection purposes.

  University School is one of the most heavily used ETSU online payments sites. Parents rely on the site to make payments for various fees associated with enrollment.

  Several ETSU online payments are active during only limited periods throughout the year in order to collect fees for study abroad trips, conferences, and other limited university related activities.

• Marketplace Site Request Procedure & Policy

  ETSU online payment sites via the TouchNet Marketplace system are individually designed and customized to collect revenue for various university related activities in a secure, convenient and personalized fashion. Please review FP-36 - Credit Card Policy for more information regarding taking online payments via credit card. Your department will need to complete the Request for Marketplace Online Payment Site/Product/TouchNet Ready Partner. Please submit the form through the listed signature chain. Once we receive your form, we will collect the remaining required signatures and request a merchant ID if needed. Our department currently covers the cost of the merchant ID for all ETSU departments. A detail code will be set up with the account numbers provided on the above form and the revenue will automatically feed to the account through Banner. Shipping and/or tax will be calculated automatically if required.

  If you have any questions regarding an existing ETSU online payment site or the possibility of creating an ETSU online payment site for your department, please contact Ryan Seale, Director of Financial Systems and Technology, at sealerd@etsu.edu or sealerd-Teams. Depending on the complexity of your needs, your site may require a meeting between members of your department and various staff members from Business and Finance or may simply require communication via email/phone. Also, the Director of Financial Systems and Technology will be happy to come to your department and present Marketplace to your department upon request.

Non-Employee ACH Setup

Manages vendor profiles and verifies/establishes the ACH banking information for all payments made to Non-Employees via Direct-Deposit.  Please visit our non-employee direct deposit webpage for more information. 

Information Technology

Serves as division liaison to Information Technology Services by providing directives and primary IT user support to all division staff members while also deploying, maintaining, and tracking all computers and other technology resources allocated to Business & Finance departments.

Online Content Creation

Oversees the design, deployment, and verification of all division websites, Dynamic Forms, and online instructional videos.

• Training Resources

  GoldLink Finance Training Guide

  ePrint Reports via Goldlink
  

PCI DSS Compliance

• Enforcement

  Ensures university departments follow payment card industry data security standards (PCI DSS) for credit card payments.
• Training

  Provides online and hands-on tutorials, demonstrations, and other resources as needed in order to ensure employee readiness.
• Centralization

  Responsible for addressing the relationships between all components of any university process involving credit card payments.