Voyager

ETSU is voyaging into the future and exploring new ways to ensure we support the activities and information needs of our campus. Over the next year, we’ll be rolling out great new capabilities in both Finance and Human Resources (HR). Read about the project goals.

WHY ARE WE DOING THIS?

Today, the computer systems used in Finance and HR utilize a complex combination of computer software, data standards, and work processes. A move to a modern cloud-based platform gives ETSU the ability to use an integrated system that promotes real-time communication, data entry efficiencies, enhanced security, automated workflows, and evolving technologies. Voyager is the name selected for this new system and represents ETSU’s continuing journey towards operational excellence.

PROJECT TIMELINE

A large project like this will be a significant amount of work for ETSU staff. Planning for this large project began in 2019. Over the next year, the Finance and HR departments will learn a new system while also managing day-to-day activities that keep the university operational. ETSU staff affected by the project are ready for the challenge and really want to impact the university community. The target launch date is at the start of July 2024. 

Information is Key

While there will be changes, every effort will be made to keep people informed. Questions are welcome. The project team has an extensive communication and user-readiness plan intended to increase awareness and decrease apprehension and/or confusion. Training and preparation will be readily available to those using Voyager. Project progress will be communicated through multiple channels, including website updates, campus newsletters, digital signage, and various campus forums.

Through Summer 2024, expect to hear more about Voyager and project progress. If you have any questions, don’t hesitate to contact voyager@etsu.edu.

news and updates

CRP 3.5 In-Progress

In mid-March, the Voyager project team members started a four-week cycle of testing focused on reviewing everything that will be supported by the Voyager system across HR and Finance. This is an additional Conference Room Pilot (CRP) 3.5. 

• For the HR team, this is a validation of the information and processes they reviewed in late 2023 during CRP 3, but with updated data and integrations. They will also be testing payroll end-to-end.  
• The Finance team has been working hard since CRP 3 to refine their end-to-end processes and ensure that they will seamlessly support the University, the Foundation, and the Research Foundation. 
• In addition, the teams will review the online support guides available to all users after go-live. 

The training timeline will include a combination of in-person, virtual, and self-guided training. A Voyager training website has been created as a place to gather and post training videos and other resources. Videos are planned for release over the next few weeks introducing and clarifying training options and resources. To see a timeline and further explanation of training terms, visit the Voyager Training webpage.   

What is the New System?

More Information