FAQ

ETSU Parking

ETSU Parking Services


FREQUENTLY ASKED QUESTIONS

  • WHERE DO I DISPLAY MY PERMIT?
    • Permits must be displayed on the left side of the rear windshield of the vehicle,
      directly behind the driver and clearly visible from the rear of the vehicle.
    • For convertibles and Jeeps with removable tops, please place the permit on the left side of the rear bumper.
  • WHEN DOES MY PERMIT EXPIRE?
    • Parking permits issued in Fall are valid through the academic year.
    • Student permits will expire on August 31.  Faculty/Staff permits will expire on September 30.
  • WHERE CAN I PARK WITH MY PERMIT?
    • Students may park in Student parking spaces/lots, which are marked gold on the curb or pavement or with signage.
    • Faculty & staff may park in Faculty/Staff parking spaces/lots, which are marked blue on the curb or pavement or with signage.
    • Undesignated lots also require parking permits and are designated for both student and employee parking.
    • A detailed campus parking map is available here.
  • IS CARPOOL PARKING AVAILABLE?  HOW CAN I OBTAIN A CARPOOL PERMIT?
    • Carpool parking is available for registered commuter students only.
    • Carpool applications are available online or in the Parking Services office.
    • At least two students must register and fill out the required application information.
    • Both students must live off campus, and both must have a vehicle registered with Parking Services and have obtained his/her student parking permit.
  • WHAT TIMES ARE DESIGNATED PARKING ENFORCED?
    • Faculty/Staff and Student designated parking spaces are enforced Monday-Friday, 7:30 a.m. to 4:30 p.m.
    • After 4:30 p.m. on weekdays, weekends, and on holidays when administrative offices are closed (see Parking & Traffic Regulations brochure for specific dates), students and employees may park in any designated Faculty/Staff or Student space/lot. The same applies to visitors who do not have a parking permit. For more information regarding visitors, please see the section below labeled "I'm having visitors! How do they get a permit?"
    • All other parking regulations, including reserved spaces, disability spaces, fire lanes, no parking zones, motorcycle spaces, etc., are monitored and enforced 24 hours / 7 days per week.
  • ARE SHUTTLES AVAILABLE ON CAMPUS?
    • Yes!  ETSU partners with Johnson City Transit to provide BucShot shuttles on and around campus.
    • On-call shuttles are also available for late-night service, so that you can always feel safe traveling throughout campus.
    • BucShot shuttles and all Johnson City Transit regular route buses are available free of charge to ETSU students and
      employees showing a valid ETSU ID.
    • For more information, please visit the JCT Website.

     

  • WHERE IS PARKING SERVICES LOCATED?
    • Parking Services is located at the intersection of Stout Drive & University Parkway at 132 Stout Drive, in front of Centennial Hall.
    • Hours of operation are Monday-Friday, 8:00 a.m. until 4:30 p.m.
    • Temporary and Visitor parking permits are available beginning at 7:30 a.m. at our drive-through window and 24 hours per day, and are accessible via the visitor parking pass webpage.
    • You may contact us at 423-439-5650 or  parking@etsu.edu.
  • HOW DO I AVOID RECEIVING A PARKING TICKET?
    • ETSU’s Parking and Traffic Regulations can be found online here.
    • Hard copy brochures of these regulations are available in the Parking Services office.
    • Please familiarize yourself with all campus parking and traffic regulations before parking.
    • Please be advised that photographs of violations are taken when citations are issued.
    • By accepting an ETSU parking permit, you accept responsibility to abide by all rules and regulations.
  •  WHAT CAN I DO IF I RECEIVE A PARKING TICKET ON CAMPUS?
    • You may contact the Parking Services office for information on how to pay your ticket.
    • Tickets may also be appealed within 30 days of issuance.  An online appeal process is available at this website.
    • Video instructions for filing an online appeal are also available on our website.
    • An Appeals Committee, consisting of a staff member, faculty member, and student, meet regularly throughout the year.
    • Appeals Committee decisions are final and binding.
  • WHAT IF I DRIVE A DIFFERENT VEHICLE TO CAMPUS?
    • Interior static cling permits are designed to be removed and reattached. So, you may move the permit to another vehicle.
    • Otherwise, you will need to request a temporary faculty/staff or student permit.  You may request up to 10 temporary permits.  You may also request permits at the Parking Services office Monday-Friday, 7:30 a.m. until 4:30 p.m.
    • Students and employees are limited to 30 days of temporary parking permits per academic year (September 1-August 31).
    • If you will regularly have multiple vehicles on campus, extra parking permits may be purchased at the Parking Services office at the current cost.
  • WHAT DO I DO WITH MY PERMIT IF I SELL MY VEHICLE OR THE VEHICLE IS IN AN ACCIDENT?
    • Please remove the permit as best as possible.  A free exchange can be made if the old permit is brought to the Parking Services office.
    • Replacements for lost or stolen permits or permits not retrieved are available at the current cost.
    • For exterior permits, scrape as much of the permit as possible to exchange, especially the bar code number.
  •  HOW DO I REPLACE A DEFECTIVE PERMIT?
    • Damaged or defective permits may be brought to the Parking Services office to exchange.  You must turn in the defective permit in order to receive a free replacement.
    • With frequent use, movable static cling permits may lose their stickiness.  Please bring the permit in for a free replacement if this happens.
  • I’M HAVING VISITORS!  HOW DO THEY GET A PERMIT?
    • All vehicles on the ETSU campuses must display a permit!
    • Visitor permits are available Monday-Friday, 7:30 a.m. until 4:30 p.m. at our office or online 24 hours per day at this link.
    • If you are having a campus event, please contact our office at least 10 days in advance to secure a parking plan.
    • Visitor permits are only needed to park on campus Monday through Friday, 7:30 a.m. until 4:30 p.m. Outside of these times, visitors do not need a permit to park on campus and may park in a regular faculty/staff or student space.
  • WHERE CAN I GET ADDITIONAL PARKING INFORMATION?

 ETSU is an AA/EEO employer. ETSU-FAC-0013-18 10000

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