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Phones Instructions for Use

Cisco VoIP Telephone Information

ETSU is currently using two Cisco IP Phone models for a majority of faculty and staff telephone lines. If your model is not one shown below, please contact if you need user guides or assistance with your phone model.

Cisco IP Phone 3905

Cisco IP Phone 3905 Quick Reference Guide (PDF)

Cisco IP Phone 3905 Full User Guide(PDF)

Product Overview

The Cisco® Unified SIP Phone 3905 is a cost-effective, entry-level IP phone that addresses the need for basic voice communications with common Cisco Unified Communications features in an attractive design that is also budget-friendly. The phone can fill the communication needs of cubicle, retail, classroom, manufacturing floor and hallway, as well as various wall-mounted deployments.

The single-line Cisco Unified SIP Phone 3905 supports two calls per line. Fixed keys for redial, transfer, and hold/resume, along with a full-duplex speakerphone and two-line display, which comes standard, deliver a more productive, easier-to-use, and flexible endpoint experience. With its dual-port 10/100 Ethernet switch for network and PC connections, the Cisco Unified SIP Phone 3905 offers IT organizations a cost-effective solution to reduce cabling infrastructure and administration costs at the desktop.

The phone is also eco-friendly, taking advantage of reground and recyclable plastics to deliver a more earth-responsible solution.

A wired ITS supported headset is available for the Cisco IP Phone 3905. For information and help with ordering please contact .

Cisco IP Phone 7962

Cisco IP Phone 7962 Quick Reference Guide (PDF)

Cisco IP Phone 7962 Full User Guide (PDF)

Cisco IP Phone 7962 Tutorial (Video)

Product Overview

Cisco® Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces. These applications use the network as the platform to enhance comparative advantage by accelerating decision time and reducing transaction time. The security, resilience, and scalability of the network enable users in any workspace to easily connect anywhere, anytime, and anyplace, using any media, device or operating system. Cisco Unified Communications is part of a comprehensive solution that includes network infrastructure, security, wireless, management applications, lifecycle services, flexible deployment and outsourced management options, and third-party applications.

The Cisco Unified IP Phone 7962G is a full-featured IP phone with speakerphone and handset designed for wide-band audio. It is intended to meet the needs of managers and administrative assistants. It has six programmable backlit line/feature buttons and four interactive soft keys that guide you through all call features and functions. The phone has a large, 4-bit grayscale graphical LCD that provides features such as date and time, calling party name, calling party number, digits dialed, and presence information. The crisp graphic capability of the display allows for the inclusion of higher value, more visibly rich Extensible Markup Language (XML) applications, and support for localization requiring double-byte Unicode encoding for fonts. A hands-free speakerphone and handset designed for hi-fidelity wide-band audio are standard on the Cisco Unified IP Phone 7962G, as is a built-in headset connection and an integrated Ethernet switch.

Wired and Wireless ITS supported headsets are available for the Cisco IP Phone 7962. For information and help with ordering please contact .

Previous Cisco VoIP Phone Model Tutorials

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