University Health Center
Supports wellness to university students and employees
University Health Center Back to Normal Hours
We want to thank the ETSU community for their understanding and support as we navigate through the changes brought on by the COVID-19 pandemic. We are happy to announce that the University Health Center will be back to normal operating hours. Our hours will be Monday-Friday 08:00am-04:30pm. To schedule an appointment or to inquire about our COVID-19 testing process, please call 423-439-4225.
For After-Hours care, the University Health Center does have an after-hours telephone service you may use M-F after 4:30pm, on weekends, and holidays. The After-Hours Call Service is not for appointments or medication refill services. Remember the call service is NOT for medical emergencies, to make or cancel an appointment, immunization requirement questions, or to refill prescriptions. For emergencies please call 911. Our After-Hours contact is 1-888-915-7299.
As we continue to monitor the COVID-19 virus, please be assured that East Tennessee State University is following recommendations put forth by the Centers for Disease Control and Prevention, the Tennessee Department of Health, and the Washington County Health Department. However, as the coronavirus continues to spread, the health and safety of the ETSU community remain top priority.
Travel is suspended until further notice. College deans will continue to approve travel requests within their respective colleges, but any travel approved must have justification that it supports accreditation, tenure activities, or essential program delivery. Dean or Vice President approval is required.
- Local travel associated with everyday operations of the university, including blanket travel, will continue.
- Vehicular travel outside a 50 mile radius, with the exception of other ETSU campuses, requires supervisor approval and should be limited to activities that are absolutely necessary and cannot be rescheduled or conducted remotely.
Do the travel restrictions apply to personal travel?
This suspension is applicable to university-related domestic travel and international travel and does not apply to personal travel plans.
What are the self-quarantine requirements if I have traveled?
When considering personal travel, follow the most current guidelines from the Centers for Disease Control and Prevention, which include self-quarantine guidelines when traveling to and from certain areas.
For the latest information regarding the coronoavirus, please visit the ETSU Coronavirus Updates and Response website.
International Travel/Study Abroad
Questions about Coronavirus
Patients with confirmed cases have reported mild to severe respiratory symptoms of fever, cough, and shortness of breath. Anyone who is experiencing these symptoms and has traveled internationally in the past 14 days or has been in contact with someone who has is encouraged to call the University Health Center at 423-439-4225 (Monday-Friday, 8 a.m.-4:30 p.m.) or after-hours at 1-888-915-7299.
To minimize the spread of illness, everyone should follow these everyday preventive actions recommended by the CDC:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
Our Mission Statement and Core Values
The mission of University Health Center is to provide acute and episodic care and to support wellness to university students and employees. The University Health Center is a nurse managed clinic and the health care providers are Board Certified Nurse Practitioners.
The mission to support wellness is based on core values where:
- People come first, are treated with dignity and respect, and are encouraged to achieve their full potential.
- Relationships are built on honesty, integrity, and trust.
- Diversity of people and thought is respected.
- Excellence is achieved through wise use of human and financial resources.
- Commitment to intellectual achievement is embraced.
Note: All correspondence from the University Health Center will be through your ETSU email account. If you are submitting immunization records please check this periodically.
Kristen Skidmore, Patient Care Rep
I worked in dentistry for over 5 years as a registered dental assistant. My favorite part of the job was getting to meet so many people and help them as much as I could when it came to their dental health. I grew up with not the straightest or whitest smile so I know how that can impact your life so helping others obtain that was an amazing experience. My job was great but I wanted something more. I really like working up front and all that entailed so I wanted to pursue a job that I could do just that. I went back to school to increase my knowledge of working front office along with a little on the billing and coding aspect as well. I then accepted a position with the University Health Center at ETSU as a Patient Care Representative and I have been here for almost a year now. Taking this position has been one of the best decisions that I have ever made. I absolutely love my job here where I can work up front and even do a little bit of the billing aspect. One of the best things is meeting so many new people and helping them as much as I can because let’s be honest, college can be difficult and hard to navigate. So being able to help patients such as making appointments, answering questions or just bridging them to where they need to go to get the care they need is such a rewarding experience. My goals for the future are to continue my growth in my position and possibly pursue further education to get me there as well.
When I’m not working, I love to spend as much time as possible with my family. We recently have found a love of getting out in nature and checking out the various parks around us, such as, Bays Mountain and Natural Tunnel to just name a few and we hope to visit many more soon. When I’m not out making memories with my family, I love to get crafty and make items using my Cricut. And I even rope my husband into helping with my projects as well. My husband and I have been together for 14 years and married for 7. We met in high school and the rest is history. He’s truly my best friend and I thank God for him every day. Together we have a daughter and a son that are our world. We also have several animal babies too. I’m an avid animal lover so we have 7 beloved pets (2 dogs, 3 cats, a bunny and a hedgehog).
We have 4 spots in Lot 34 that are allocated to clinic patients. All other parking spots in the Faculty/staff lots are not available to patients and you will receive a parking ticket.
Note: When parking make sure your vehicle has the proper ETSU parking decal or Visitor's Pass. If you receive a parking ticket while parked in the designated patient spots during your appointment time, please bring the ticket to the front desk of the University Health Center to get it validated.
After-Hours Contact: 1-888-915-7299
For After-Hours care, the University Health Center does have an after-hours telephone service you may use M-F after 4:30pm, on weekends, and holidays. The After-Hours Call Service is not for appointments or medication refill services. Remember the call service is NOT for medical emergencies, to make or cancel an appointment, immunization requirement questions, or to refill prescriptions. For emergencies please call 911.