Testing Center Procedure and Protocol

Check In

• When an examinee arrives, office staff will ask them for their valid photo ID..
• The identification name and picture are verified by staff and the student is checked into our appointment system.
• The identification is then returned to the examinee and they are instructed to leave the ID, face-up, on their desk while they are testing.
• Examinee will hand the officer worker their powered off phone to be placed in a locked Yondr Bag.
• Exam materials and seat assignment are then given to the examinee.
• The examinee is then instructed of prohibited items: (e.g. hats, phones, watches, scarves, pens and mechanical pencils, and any other materials that are not instructor-permitted)
• The examinee is then directed to store all of their personal belongings in designated area.
• The examinee then finds their assigned seat, logs into the computer and d2l and launches the lockdown-browser enabled exam.

Check Out

• Examinee returns to front desk after completing exam and signing off of computer.
• Scratch paper and other center-provided materials are collected
• ID is again verified and Yondr bags are unlocked and examinnee's phone is returned
• Examinee is checked out of the system and they return to the lockers, retrieve their effects, and exit the testing center

Proctoring Procedure

• 1 - 2 proctors are required to be walking the testing floor at all times observing for behavior, for irregularities, for prohibited belongings, and for examinees in need of assistance
•  Proctors walking the floor are also required to check the name on the student ID against the name on the lockdown-browser’s upper ribbon that displays the exam name, examinee name, and testing time allotted and remaining.

Irregularities

All major irregularities are documented on a CPR (center problem report) and scanned to the director. CPRs are then forwarded to the examinee’s instructor or relevant university administrator.

• Prohibted Behavior

  Minor:

  • Watch, hat, mechanical pencil or pen on examinee’s person: Examinee directed to store materials and resume testing.

  Major:

  • Phone on examinee’s person and turned on
  • Cheating materials: cheat sheet, electronic devices, hidden camera, modified clothing or writing implement, writing on the examinee’s person, and any behavior or material that enables academic dishonesty.
  • Cheating materials, aside from phones and other electronics, are confiscated, photographed and included in the CPR
  • Willful disruption of testing activates: belligerence, loud and abusive behavior toward testing staff and/or other examinees
• Technical Irregulariies

  • D2L, internet, or power outage
  • Campus lockdown, evacuation, or other emergency
  • Problem with student account/log-in
• Exam/question Challenges

  If an examinee wishes to challenge a score on an exam or a specific question on the exam, they will request to do so with a proctor on duty. 
  
  A CPR will be filled out with all relative details and sent to professor over exam for review.