How to Order an Journal Article or Book:

There are three common ways to order – it is up to you which you prefer to use.

  • Sending a direct email request to the interlibrary loan department via  – for journal articles, books, or other materials

  • Using the online order form to submit a request – for journal articles, books, or other materials

  • Order directly through PubMed – for journal articles only

More detailed instructions including screenshots are available here. If you have any questions after reviewing this document, please direct them to Kelly Loyd at or (423)439-7032.


Cost of Journal Articles for ETSU

  • ML or CONBLS (Consortium of Southern Biomedical Libraries)

Students - $1.00; Faculty, Physicians, Residents, Staff - $2.00

  • Outside CONBLS - $12.00-$13.00

Average turn-around time 1-2 days

  • Cost of ILL Books for ETSU - $13.00

Average turn-around time 1-2 weeks


Cost of ILL Journal Articles/Books for Non-Affiliated Individual Clients

$15.00 (plus lending library cost if applicable)


Medical Library (ML) Document Delivery

Journal articles for all patrons, ETSU students/staff and non-affiliated, are delivered in PDF format via patron's email address.Books are delivered via university or postal service mail or upon pickup in the Medical Library.



ETSU Students ILL/ML document delivery costs are billed to the student's online Sierra library account. At the student's convenience, he/she may stop by the Circulation Desk in the Medical Library to pay the fee.

ETSU Faculty, Physicians, Residents, Staff - ILL/ML document delivery costs are billed to the patron's department.

Non-Affiliated Invoiced monthly.