ETSU Services

Student Services

Course Syllabus Attachment
Important ETSU information such as general policies, student rights, and important dates.

Academic Advising - Undergraduate
This service available for undergraduate students provides information regarding advisement policies and procedures.

Admissions
Are you considering applying to ETSU? The Admissions website contains everything you will need to get started.

Graduate Admissions
Are you considering applying to a Graduate Program at ETSU? Visit the Graduate Admissions website for more information.

Carrier Center for Student Success and Engagement
The University Advisement Center, Carrier Center for Student Success and Engagement, the Peer Career Center, the Office of Undergraduate Academic Advisement, and the Cooperative Education and Internship Services are all under the Carrier Center for Student Success and Engagement's roof.

ETSU Bookstore
Purchase your books online through the ETSU Bookstore or call and order by phone during regular store hours. 423.439.4436

Career Counseling
Uncertain about your choice of academic major or career plans? Contact the Peer Career Center!

Career Placement and Internship Services
Graduating student or ETSU Alumni? The consultants will assist you with computer job matching, resumes and your e-Portfolio.

Disability Services
Disability Services is responsible for the coordination of programs and services for persons with disabilities who are entering the university or who are registered students.

Email activation
First time student? Follow this link to activate your eMail account.

GoldLink
Use your E number and designated password to access information about your financial and academic account, or register for classes.

eMail
Your student ID is also your email name. Follow this link to login!

ID Services
ID Services has developed a plan for online students who never come to campus to receive your ETSU ID.

Library Services
Sherrod Library provides access to library services and collections for all students, faculty, and staff involved in courses taken outside of Johnson City (including online courses). Just follow this link and use your valid ETSU email name to login to access articles, request books, or receive personal help from a librarian: https://libraries.etsu.edu/use/distance.

Tutoring
ETSU's Center for Academic Achievement provides students with access to resources and various online tutoring opportunities through The Learning blog at cfaalearning.etsu.edu - you can also follow them now on Twitter, Facebook, and YouTube. While tutoring is available for undergraduate courses only, graduate students are encouraged to bring research papers and PowerPoint presentations to the center to gain feedback.  This can be accomplished remotely as well.

Personal Counseling
The Counseling Center provides short term personal counseling, evaluation, referral, and consultation services.

ETSU University Catalog
Access undergraduate and graduate catalogs, both current and archived. These include information such as course descriptions, programs, costs, degree requirements, policies and procedures.

Student Health Services
Contact the Student Health Clinic for any medical assistance that you may need on campus.

Student Help Desk
Contact the Help Desk if you are having trouble logging in to D2L, changing your password, viewing a video in your online course, or any other technical problem you might have.

University Advisement Center
Haven't declared a major yet? This is the place where you can get much needed advisement.

Graduate Services

New Graduate Student Information
Here you can find out about resources available at ETSU, graduate student guidelines, and other important information.

Electronic Theses and Dissertations
The Electronic Thesis and Dissertations website provides information about workshops, guidelines, deadline dates, and more.

Scholarships, Grants, and Awards
This website provides valuable information about various options available to help fund the cost of graduate school.

Technical Resources 

Technical / Computer Help
The Information Technology Services (ITS) Help Desk is your best resource for most technical problems. You can call, email, or stop in to see them on the first floor of the Sherrod Library.
Phone: 423.439.5648  Email: itshelp@etsu.edu

D2L Help
You can find answers to many of your D2L how-to questions on this website: https://www.etsu.edu/d2l/students/. If you are still having trouble finding what you need, contact the Student Help Desk.

eMail
Your eMail account is your official ETSU email address. university policy states that you must use this address as your official point of contact. You are responsible for the messages sent here. Your email address is username@etsu.edu and you can access your messages by going to https://webmail.etsu.edu/. Contact the Student Help Desk if you need any help with your password (it can be different from your ETSU password.)

Microsoft Office
Microsoft Office 365 is the official email service provider for students. The email address for students is [studentusername]@etsu.edu.  Students should log in to Microsoft Office 365 using the new email address and the existing ETSU password. This account replaces the Goldmail account as the official email channel for students.  Please visit the Office 365 website for more information.

Password Reset
You can select the Password Reset link located beneath the D2L login fields or access the page directly at: https://www.etsu.edu/activate. The ITS Help Desk (itshelp@etsu.edu) can assist you if you are having trouble resetting the password or have been locked out of your account.

D2L Minimum System Requirements
Check the minimum system requirements needed to use D2L.