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Office of the Registrar

East Tennessee State University


In response to the coronavirus

Overnight Shipping Requests

Please make all overnight transcript requests through TranscriptsPlus.  While our office continues to work remotely we cannot guarantee overnight requests for transcripts that have coursework prior to 1991.

Official Transcript Requests

Official Transcripts can be requested in the Records Office, 101 Dossett Hall between 8:00 AM and 4:30 PM, Monday through Friday. Transcript requests placed with Records Office staff to be mailed to third parties will go out in the mail within 2 business days free of charge.  A picture ID is required. 

Transcripts will not be issued until all debts or obligations owed to the institution have been satisfied.

No Forms Required for Pickups! If you would like to request a transcript for immediate pickup, just bring a picture ID to the Records Office, you don't even have to fill out a form and there is no charge!!

Alumni, Former, and Current Students

Alumni, Former, and Current Students can request transcripts 24/7 via:

Order Transcripts Online:


PDF transcript and Overnight Requests must be placed through TranscriptsPlus to be able to collect payment information.

Orders placed through Transcripts Plus will incur an additional charge.


Check Order Status:
Check the status of my TranscriptsPlus order.

Current students may request official transcripts from within GoldLink by selecting Official Transcript within the Records panel.

Official transcripts may also be requested via fax (423-439-6604) or mail by submitting the request in writing including the following information:

  1. Complete name (including any previous names)
  2. E # (Student Number)
  3. Term last enrolled
  4. Number of transcripts requested
  5. Complete address of where to mail the transcript(s)
  6. Written signature of student requesting the transcript(s)
  7. Current telephone number, including area code
  8. Special instructions (if the transcript needs to be held until degrees are posted, etc.)

You may also print and complete the Transcript Request Form and return it to the Records Office for processing via email, mail, fax, or in person.

Mail requests to:

East Tennessee State University
Records Office, 101 Burgin Dossett Hall Box 70561
Johnson City, TN 37614

If you would like to email a scan of your paper transcript to a particular recipient, verify with that recipient that they will accept the scan of your transcript.

Viewing Unofficial Transcripts

Unofficial transcripts can be accessed on-line using GoldLink. After arriving at the site, enter your ETSU User Name and ETSU Password to login. Once you log into GoldLink select Student from the selections on the left side of the screen, Then click on Records to open the pane, under Transcripts you will find the link to view an Unofficial Transcript.  Click Unofficial Transcript and select the transcript level as Undergraduate or Graduate, as required, and then select Student Unofficial Transcript from the drop down box. If you have not attended ETSU since Fall 2001, your transcript will not be accessible on the web via GoldLink.

Transcript Legend

Click HERE to view the official transcript legend.


Former students:
Login Using Your
E# and PIN Here


Customer Service for TranscriptsPlus

1 (847) 716-3005

Hours of Operation
8:00 a.m. to 9:00 p.m. Central Time
Monday - Thursday
8:00 a.m. to 7:00 p.m. Central Time on Friday

Mailing Address
Credentials Inc.
436 W. Frontage Rd 
Ste 200
Northfield, IL 60093

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