Support
This support page is where users can find links to resources and contact information to assist with troubleshooting issues and navigating Voyager. Voyager will be a major change for our campus. Learning something new will take time, for all of us.
I can't log in to Voyager
All employees should be able to access Voyager using Single Sign-On (SSO), which is a secure authentication method that uses ETSU login credentials. If you are unable to log in, please contact the ITS Help Desk for support.
- Call — (423) 439-4648
- Email — itshelp@etsu.edu
- Live Chat — Start Now
I can access voyager, but need additional help
Additional Resources
Overall Campus Support Plan
ETSU project team members developed a support and escalation structure. After a Help Desk ticket is submitted, this support plan will help team members quickly route complex or unresolved issues to the right experts. This should result in more timely resolutions and a better experience for everyone.